The arrival of information and communication technologies (ICT) into organizations in general and to universities in particular has produced a radical change in the way they do their work. Today, the university faces a scenario full of new and increasing demands, which implies their ICT units’ strategy is permanently adapted in order to help the organization meet its strategic objectives.
Within this context, it is extremely important to exchange experiences about aspects that today represent first-order concerns when planning ICT management, the development and implementation of services, with effectiveness and quality standards, and decision-making regarding the incorporation of emerging technologies, among others.
With the aim of contributing to these issues, the Network of Information and Communication Technologies Directors from Latin American Universities (TICAL), with the support of RedCLARA, has organized two meetings: the first, TICAL 2011, in Panama city, Panama, on June 20 and 21, 2011 and the second, TICAL 2012, in Lima, Peru, on July 2 and 3, 2012. For more information: